Let’s compare and differentiate two of the highest rated insurance companies in the world. Amica Vs USAA is a highly anticipated insurance battle. In this article, we will be getting into auto claims, home claims, shopping studies, financial strength ratings, discounts and more.
A little info about both companies.
Amica Mutual has been insuring vehicles for over a century and they are the nation’s oldest mutual insurer of automobiles. Amica mutual currently has over 3000 employees in 44 offices across the country.
USAA offers car insurance for military families. USAA is a Texas-based Fortune 500 insurance company that has almost 100 years in the insurance industry. Today the company has over 11 million members and over 28,000 employees around the world.
Auto insurance rates comparison
Without comparing quotes, you will not get the correct rates for you. Rates differ depending on the individual. Statistically things that affect your insurance rates include your driving record such as tickets, accidents, DUI’s, etc. The year, make, and model of your car affects your rates as well. Other things that affect your insurance rates include age, gender, occupation, marital status, etc. I encourage you to get quotes today to receive the best rates.
Auto Claims Comparison
Amica Mutual received the award for the top auto insurance company in the annual J.D. Power Insurance Study. Although both Amica and USAA received 5 out of 5 stars, Amica still rated higher in the claim servicing category and in the settlement process category. In the Overall Customer Satisfaction Index Ranking USAA and Amica both received 901 points. No other insurance company in this comparison received 900 points. The closest company to USAA and Amica was Auto-Owners which received 892 points. The next insurance company after Auto-Owners is 881 points and the HardFord with 878 points. The Study is based on slightly less than 12,000 car insurance customers who settled a claim within the past six months before taking the study.
Financial strength
Companies with low financial strength ratings are stingy when it’s time to pay insurance claims. Make sure to get an insurance carrier with a high financial strength rating.
The leading insurance rating agency, which is A.M. Best gave Amica Mutual an “A+” (Superior) rating. A.M Best gave USAA an “A++” rating. USAA has over $130 billion in total assets.
U.S. Home Insurance Study
In the Homeowner’s Insurance Study, there were only two companies to receive 5 out of 5 Power Circles. Those two companies were USAA and Amica. Overall, Amica Mutual won the award for the 16th straight year with a score of 866. Other high rated companies on the list included Shelter, COUNTRY Financial, Auto-Owners, and State Farm.
Insurance Shopping Study
This study covers policy offerings, pricing, local agents, call center representatives, and the insurer website.
In the J.D. Power Insurance Shopping Study USAA beat out Amica Mutual by one Power Circle. USAA and Erie received five out of five Power Circles in overall satisfaction while Amica received 4 out of 5 Power Circles in overall satisfaction.
Complaint Comparison
Better Business Bureau awarded Amica Mutual with an “A+ rating.” USAA received an “A+” rating from Better Business Bureau as well. These positive ratings from BBB allows us to know that both insurance carriers will handle any future claims well.
Amica Mutual discounts
Multi-car – When you have multiple cars that you need to insure, you are able to save up to 25% on auto insurance with Amica.
Car and home – Drivers who bundle car and home policies are able to save up to 15% with Amica.
Loyalty – This is an awesome insurance discount that many people will be able to receive. Have you been with one insurance company for 2+ years? If so, then you will be eligible for this discount. The longer you have been with one company the more savings you will receive from Amica.
Home ownership – There are many advantages to owning a home such as building equity, tax deductions, predictable pricing, and also you will be able to save on your auto insurance. With Amica if you own a home, then you can save on your policy even if the home is not insured by Amica.
Paid in full – When you pay your entire premium in full, then you will save with Amica Mutual.
Legacy (Family) – If you continue with the Amica tradition that your parents started, then you can save with their Legacy discount. To qualify your parents must have been insured with Amica for 5+ years. You must be under 30 years old to qualify.
Claim-free – When you’ve made no insurance claims other than glass or towing, then you will receive an insurance discount with Amica.
USAA discounts
Family Discount – USAA offers one of the best family auto insurance plans. Continue the family tradition of using USAA and you will be able to save up to 10%.
Bundle and Save – Bundling insurance has helped USAA policyholders to save over $500 million.
Military Installation Discount – This discount allows you to save up to 15% on comprehensive coverage. Your vehicle must be garaged on base.
Length of Membership Savings – USAA policyholders can save even more on auto insurance if they remain with USAA for a longer period of time.
Safe Driver – A clean driving record for 5 or more years will result in auto insurance savings.
Good Student – Maintaining good grades can help you to save on auto insurance.
Annual Mileage – If you drive less, then why pay more? States such as New York, Alaska, and Hawaii have low average miles driven per year. If you drive less, then this might be a good discount to take advantage of. Low mileage drivers can also save money by insuring with pay as you drive insurance companies.
Vehicle Storage – Save of up to 60% when you store an insured vehicle.
Roadside assistance comparison
Amica Mutual
Any time that you have trouble on the road you will be able to help through the Amica Mutual Towing and Labor coverage. The features of this coverage include:
- Towing (non-accident related)
- Changing flat tires
- Jump-starting dead batteries
- Delivering fuel
- Locksmith
USAA
The USAA roadside assistance service will pay up to $100 per occurrence for towing service, flat tire change, gas delivery, and more. The drawback of USAA is that their roadside assistance service has received negative feedback from their policyholders due to long wait times.
Mobile app comparison
The USAA app helps policyholders to pay bills, transfer funds, make trades, manage your finances, and more. With the USAA app, you will be able to login with using your fingerprint, face or voice recognition. App users are given an in-app assistant to help with guiding them in the right direction. You can even get you in touch with USAA representative directly from their app.
Key features of the convenient Amica Mutual mobile app include reporting and tracking a claim, making a payment, accessing repair vendors and services, viewing and saving ID cards, and roadside assistance.
Bottom line
USAA and Amica Mutual are two proven insurance providers. These companies are neck and neck in claims, features, financial strength, etc. The major difference between these two insurance carriers is that USAA is only able for those who have served in the military or those who have family members who served in the military. Amica Mutual is available to everyone. If you haven’t yet, I encourage you to get quotes to see how much you will pay for insurance.